Principles of communication course

Principles of communication course

When working in the adult social care sector, the basic principles of communication are essential to developing your understanding of a service user’s needs, so you can provide them with the support they require.

If the information exchanged is inaccurate or misleading, mistakes can be made which can result in ineffective care and a negative view of the service.

Professionals will form many different relationships in their work. Some will be formal and others more informal.

Whoever you are communicating with and whatever the method you use it is essential that you make sure your communication is appropriate and effective.

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Principles of communication: what is covered?

This principles of communication course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.

The course is one of a range of online health and social care courses that we offer.

Modules covered in the course

Module 1        Reasons People Communicate

Module 2        Ways of Communicating

Module 3        Identifying Communication Barriers

Module 4        Reducing Communication Barriers

Module 5        Checking Understanding

Module 6        Getting Help With Communication Issues

Module 7        Confidentiality

How long will it take to complete this course and how will I be assessed?

This 100% online course outlining the principles of communication can be completed anywhere.

All you need is an internet-enabled device (computer, laptop, tablet, smartphone) and an internet connection.

Most students complete this course in just 75 minutes.

At the end of each of the seven modules, students will face a multiple choice test.

You must score at least 70% in all four multiple choice tests in order to pass the course and receive your certificate of achievement.

Which bodies recognise this course?

The Continuous Professional Development (CPD) Certification Service approves this lockdown procedure in schools training, meaning it is suitable to be used as evidence of your ongoing professional development in any review or appraisal process.

The CPD’s approval also reflects the quality and detail of this course.

Course:  Principles of communication

Accreditations and approvals: CPD
Course time: 75 minutes
Assessment method: Multiple choice test

Pass mark: 70% in each module

Cost: £25 + VAT

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What our students say

Hannah Smith
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Wonderful course, very easy to follow. Got me up to speed in no time at all on the basics of fire safety. Would recommend to others wishing to learn more about the basic principles of fire safety in the workplace.

Anne Davies
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I enjoyed this course and found the interactive videos easy to follow.  The course content is well thought out and provided lots of useful information.  I passed each module with flying colours and feel I now understand the basics when it comes to asbestos awareness.  Would highly recommend this online course.

James Appleton
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The level 1 food safety for catering course was easy to follow and I learned a lot.  I enjoyed the way the course was delivered and how it was broken down into small modules, which made it easier to learn.  I have since completed level 2 food safety too.