This principles of performance management course will help you set achievable goals and targets for individuals and teams you manage. Performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate.
This course will help you to understand the different types of absence and Identify ways of
measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings.
This course starts with an overview of UK alcohol licensing laws and the importance of the four key licensing objectives. The course will also discuss mandatory conditions, which are compulsory for all licensed premises and looks in detail at the major issue of age verification.
This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence.
This course explains in detail what team working is and covers some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing it.
This anti money laundering training discusses a number of offences, including tax evasion, theft, fraud, bribery and the financing of terrorism. This course is suitable for anyone working in an organisation that handles large amounts of money and can also be used as an introduction to the subject for those working or planning to work in a regulated sector.
This course will define employee relations and cover the many benefits good relations can bring to an organisation. It’ll explain how to build confidence in management, including sharing the company vision, building strong teams, the importance of employee feedback plus much more.
This facebook for business course gives you a guide as to how facebook works and how it can work for your business. You will learn how to set up a branded facebook page for your business, how to use the admin tools and how to post content to your new page. You’ll also learn how how facebook advertising works and how you can drive users to your page, and even your website if you have one.
This equality and diversity training takes a look at what equality and diversity actually is and details the accompanying legislation that is in place in the UK. The course then takes at look at discrimination in the workplace and institutions as a whole, how this needs to change and how we need to value others, no matter their race, religion, beliefs, background, education or status.