Sales skills training

Sales skills training

Sales skills training: what is covered?

The sales skills course will start by providing an overview of the basic rules for sales people, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term.

It’ll cover cold calling, including how to prepare, what to say and how to deal with gatekeepers as well as walking you through a typical face-to-face meeting.

You’ll learn how to start a meeting, the questions you need to ask your prospect, practical tips for presentations including, staying relaxed, getting across your main messages, handling questions and using presentation aids.

We’ll also be analysing how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions. We’ll take a look at negotiation.

And we’ll highlight how you can avoid it, what to say if you’re drawn into it, and how you can use your negotiating skills to land the sale and much more.

The course is one of a range of business skills courses that we offer.

Modules covered in the sales skills course

Module 1        Basic Rules for Sales People

Module 2        Cold Calling

Module 3        Face-to-Face Meetings

Module 4        Rapport Building

Module 5        Sales Presentations

Module 6        Results Selling

Module 7        Handling Negotiations

Module 8        Dealing With Objections

Module 9        Closing the Sale

How long will it take to complete this course and how will I be assessed?

This 100% online sales skills course can be completed anywhere.

All you need is an internet-enabled device (computer, laptop, tablet, smartphone) and an internet connection.

Most students complete this course in just 120 minutes.

At the end of each of the nine modules, students will face a multiple choice test.

You must score at least 70% in all four multiple choice tests in order to pass the course and receive your certificate of achievement.

Which bodies recognise this course?

The Continuous Professional Development (CPD) Certification Service approves this course, meaning it is suitable to be used as evidence of your ongoing professional development in any review or appraisal process.

The CPD’s approval also reflects the quality and detail of this course.

Course: Sales skills

Accreditations and approvals: CPD
Course time: 120 minutes
Assessment method: Multiple choice test

Pass mark: 70% in each module

Cost: £35 + VAT

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